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Terms of Service

Paloma’s AI Academy – Legal & Customer Policies
Trading name of Dorota Mleczko, sole proprietor
VAT IT02860270996
Registered in Genoa, Italy
Contact: hello@palomasacademy.ai

Trial & refund policy

  • 7‑day free trial on Skool – cancel inside your account before Day 7 and you won’t be charged.
  • By starting the trial you get instant access to all course materials and coaching.
    You understand that this waives the EU 14‑day withdrawal right (Directive 2011/83/EU, art. 16 m).
  • Once the first payment is captured, all fees are non‑refundable.
  • Self-paced courses (one-time purchase)
    ‍
    ‍    We offer a 7-day money-back guarantee on all self-paced courses. If you are not satisfied within 7 days of purchase, contact [your support email] and we will issue a full refund.By purchasing a self-paced course, you receive immediate access to all course materials. By proceeding with the purchase, you give your express consent to the immediate performance of the contract and acknowledge that you waive your 14-day EU withdrawal right under Directive 2011/83/EU, Article 16(m), beyond the 7-day refund window stated above.After 7 days from the date of purchase, all fees are non-refundable.

Customer Care Communications

Users who submit forms on this website may receive non-marketing customer care communications from Dorota Mleczko (Paloma's AI Academy) related to:

  • Webinar reminders
  • Appointment reminders
  • Logistical updates
  • Reply link delivery
  • Customer support communication
  • Account-related notifications

These communications are operational in nature and are not promotional or marketing messages.

By submitting forms on this website, you confirm you are the owner or authorised user of the phone number provided and are at least 18 years old.

You can cancel the SMS service at any time. Simply reply STOP to any message. We will confirm your unsubscribe via SMS, and you will no longer receive messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to hello@palomasacademy.ai.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Cancellation policy (subscriptions)

  • Cancel anytime in your account area. Your membership stays active until the end of the current billing period; no partial refunds are given.

Privacy notice

Currency & taxes

  • All prices on this site are shown in € (EUR), exclusive of VAT. Applicable VAT is calculated and added at checkout based on the buyer's country of residence. EU business customers with a valid VAT ID may be eligible for reverse charge (no VAT applied). Buyers located outside the EU are generally not charged EU VAT.For purchases made through our Skool community, prices are displayed in US dollars (USD) and Skool Inc. acts as the Merchant of Record, responsible for collecting and remitting all applicable VAT directly. Currency conversion fees may apply depending on the buyer's bank or card provider.

Legal/age restrictions

  • Content is for adults (18+) and not subject to export controls.